WE ARE HERE TO HELP
A clear place for every request.
Appeal a restriction, report a bug or ask for help. Choose a request type to see what to include.
Ban & mute appeals
Ask the team to review a ban, mute or other restriction on the ZEISMO community.
Submit an appeal PRIVATE REQUESTBug reports
Help us reproduce a problem with gameplay, the player portal or the community website.
Report a bug PRIVATE REQUESTPlayer & conduct reports
Privately report harassment, cheating, griefing, scams or other community-rule concerns.
Report a player PRIVATE REQUESTAccount & login help
Get help with email verification, sign-in or your public community profile.
Ask for account help PRIVATE REQUESTGameplay & connection help
Ask about joining a server, a game mode or a gameplay problem.
Ask for gameplay help PRIVATE REQUESTSuggestions & feedback
Suggest a community feature, event, game-mode improvement or clearer guide.
Send a suggestionCannot access your account?
Email support@zeismo.com or online@zeismo.com. Include your public username and a description of the problem, never passwords or verification codes.
Rented server or billing question? Open private Hosting support.
Public discussions and ideas belong in the suggestions board when forum posting is open. Appeals and personal reports remain private.
